Redesigning a Private Hospital Surgical Center Using Simulation

Hospitals have embraced Operational Research methods, often used in other industries, to improve their processes and operational efficiency. In this work, we used computer simulation to test the feasibility of redesigning surgical center processes validating a day-hospital project in the largest private hospitals' network of Minas Gerais, Brazil. The results provide a better understanding of the process for the hospital's managers and suggest that numerous, and bureaucratic processes can have its efficiency increased by 14.22% by implementing the modifications proposed in the simulation scenarios.