QUALITATIVE EVALUATION OF THE INTRODUCTORY COURSE – IMPROVING FAMILY HEALTH SERVICES. THE EXPERIENCE OF CAP 1.0 – RIO DE JANEIRO

Introduction: The introductory course in Family Health is a recommendation of the National Primary Care Policy and aims to qualify the professionals inserted in the Family Health Strategy. In 2015 the Health Coordination Planning Area 1.0 (1.0 CAP) which attend the population of downtown, held seven courses, 40 hour-classes each and 25 participants each. The participants were: community health workers, nurses, doctors, nursing technicians, dentists, pharmacists, among others. During the meetings participants had made daily oral evaluations and at the end a formal one. But how would they evaluate the course after going back to their day-to-day life? Objective: To collect information to reflect the ongoing impacts of the course on the services and to consider adjustments and improvements to the courses in 2016. Method : Visits were conducted in 14 health facilities that are part of the family health system of CAP 1.0 to interview those professionals who took the course in 2015 and elaborate this evaluation, a semi-structured questionnaire had been used. Results: 73 of the 138 professionals who performed the course were interviewed. In order to leave them free to answer the questions, it was anonymous and the interviewer was a professional that doesn’t work in CAP 1.0. Conclusion: The course proved to be essential . It was observed that it promoted a good integration between the participants, it served as an important forum to exchange experiences and learning. Most professionals evaluated positively and demonstrated that the course brought positive impacts on their working life.