MATRIX SUPPORT EFFICIENCY: ANALYSIS OF THREE PRIMARY HEALTH CARE UNITS IN CAMPINAS

Introduction and Objectives: the matrix support on mental health is a relatively new approach in Brazil. The present study aims to analyze the matrix support performance on mental health care in three primary health care units in the city of Campinas, starting from the primary health care teams’ perspective. This way topics such as the matrix support on mental health were praised; the flux of the mental health patient of these teams; facilitating and complicating aspects of matrix support on primary health care; the matrix support effectiveness on mental health in the three primary health care units. Methodology: it is about a qualitative, exploratory, descriptive and also explanatory research, which was carried out through the interview and the systematic observation of nineteen health care professionals of these three primary health care units. Results and Conclusions: as the results revealed, the matrix support still presents obstacles, such as the lack of interest and the full agenda of the health care professionals. However, the matrix support is an important tool to integrate the teams of the Family Health Strategy and Psychosocial Care Center, better capacitating these teams. All interviewers from the primary health care feel more secure to consult patients with mental health disorders after starting to participate in the matrix support.