IPS’S PRIMARY CARE EXPERIENCE: AN INTEGRATED HEALTH SERVICES NETWORK

Introduction and Objective Premisalud IPS is a health services provider in Bogota, Colombia. It has 14 years of experience in primary care. Through an organized and integrated model encompassing both promotion and prevention, it provides necessary and quality patient care services. Its objective is to provide comprehensive patient care through the appropriate allocation of health resources. As a result our motto is indicative of our practice: “At Premisalud IPS we do not give appointments, we give health.” Approach A review of the population cared for by a family doctor during 2015, indicated the services provided encompassed the following: Follow-up of abnormal laboratory test results, polypharmacy monitoring, follow-up of diagnostic imaging, and follow-up of hospitalized or emergency care patients. Results and Conclusions Our services resulted in improved control rates and greater adherence of health professionals to clinical practice guidelines, both of which enhanced the quality of patient care. Affording an integrated primary care services, requires constant attention to the variables of service delivery. The role of the primary care doctor physician is essential to achieve the program’s objectives.