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Introduction and goal: In view of the fundamental principles of the unique Health System, the LGBT policy marks the acknowledgement of the effects of discrimination and exclusion in the health-disease process of the LGBT population. Its directives and its objectives are therefore to changes in the social determinants of health, with a view to reducing inequalities health related of these social groups. Method: From the discussions at general meetings in a family clinic in the city of Rio de Janeiro in Zone Programmatic 5.1 about receptiveness and accessibility to the individual saw the need to ensure the Decree 2868 of the Ministry of Health in 2011 which speaks of Policy national Full Health of Lesbian, Gay, Bisexual, and Transgender (national Health Policy Full LGBT).Results and conclusions: fulfilled workshop rights to the community health agents; Workshop for an adequate registration and realization of printing of the Health System card with the social name; conversation of circle between of the management the unity, healthcare professionals and person trans and healthcare education to the community about discrimination and prejudice. The experience allowed better receptiveness and following on the part of the health care staff implying a full careful coordination, longitudinal and equitable for this target group, besides explanation for the community with reduction of disrespectful and prejudice behavior.