ALLOCATION OF PHYSICIANS IN A MULTICLINICAL CONTEXT: A BI-OBJECTIVE APPROACH

Diagnostic imaging exams are part of the daily life of the population, due to their effectiveness in the early detection of diseases and the ease of routine medical follow-up. However, there is a stagnation in the market in relation to qualified professionals to perform the function, with a decrease in the filling of vacancies. This factor has a direct impact on the functionality of operations, especially in the private health sector, which demands high patient turnover to maintain clinical operation prices. In addition, the expenses with the acquisition and maintenance of equipment force the clinics responsible for providing these activities to operate with reduced profit margins.
A possible solution to this problem is the elaboration of optimized medical schedules, which make better use of the available human resources to create schedules that meet the expected exam demands, taking into account aspects such as workload and time off. The development of effective scales can increase the efficiency and quality of service.
A considerable number of studies regarding the allocation of physicians can be observed in the literature, although few address the context of multiple examination clinics simultaneously, with different demands and availability of resources, sharing professionals among themselves. In addition, there are few studies whose objective is, in addition to meeting demand, to reduce the relocation of professionals between units for ergonomic purposes