Leander Luiz Klein | EBAP 2024 | Galoá Proceedings

Universidade Federal de Santa Maria

Leander Luiz Klein

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Assessment of the quality of the service provided by the Army’s Management, Accounting and Finance Centers: A proposal according to the SERVQUAL Model
RIBEIRO, Desirée Prati ¹
ANELLI, Ana Bordin ¹
KLEIN, Leander Luiz ¹
¹ Universidade Federal de Santa Maria
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300686

WG 8 Marketing in Public Administration: Critical Diagnoses and Analysis

Scientific article

Co-authors (2)