Welcoming undergraduates: a teaching experience

Introduction The "host" is a concept that refers to a healthcare action and indicates a change of professional / user and their social network through technical parameters, ethical, humanitarian and solidarity, recognizing the user as a subject and active participant in the process of health production. He was widely described and discussed in SUS humanization booklet prepared in 2003 by action of the Ministry of Health. Thus, students of Health Sciences School followed for one year the activities of the Health Centre No. 01 of San Sebastian in order to observe actively welcoming the unit. Because of the many discrepancies between the host proposed by the Ministry of Health and what was realized in practice, the group sought to address them through a dialogue-based lecture with each team and the presentation of a new flow chart to follow. Objectives / Methods The study deals with a cross-sectional study design observational and descriptive, it lasted eight months, finally the group met to critically distinguish the similarities and differences between the ministerial protocol and what was found. We used the flowchart method as a tool to regulate the end product of field analysis and ministerial statements. CONCLUSION In the end, it was noticed an improvement in semantic understanding of the term host, as well as a more humane look at what is the professional user interface. Professionals and students assessed as satisfactory intervention