USER EMBRACEMENT HAITIAN IMMIGRANTS FOR EDUCATION-SERVICE- RESEARCH INTEGRATION IN PRIMARY HEALTH CARE: EXPERIENCE REPORT

This work reports the experience of welcome a community of Haitian immigrants by the primary health care under the ‘Internship Primary Health Care‘ of the medical school of Unifenas-BH. The experience took place in the Primary Health Centre Novo Aarão Reis (CSNAR), by the welcome multifaceted strategy made service: 1) dialogue with the Centro Zanmi; 2) active search and home visits by community health agent and internal of medicine, 3) application of questionnaires; 4) presentation of the work conclusion to the community of Haitian immigrants, health professionals of CSNAR, to the academic community of Unifenas-BH and other interested community members. This process enabled the reception of this population by CSNAR, optimized its registration in the National Health System, sensitized health professionals to the importance of developing cultural competence and provided an opportunity to exchange knowledge about the Haitian health system compared to the Brazilian.