NATIONAL TELEHEALTH PLATFORM: ADAPTABLE MODULE FOR REMOTE DIAGNOSTICS

Introduction and objective: To support the Primary Health Care, the Telehealth Networks Brazil Program is expanding since 2007. Among the telehealth actions, the telediagnostic has the potential to give more access to needed diagnostic methods, with less territorial displacement, controlled quality, lower costs and regulatory criteria, offering exams only to those who really need it, within the quaternary prevention logic. Therefore, this work aims to model and develop, by TelessaúdeRS/UFRGS, a registered and adaptive module for telediagnostic. Method: experimental development using Business Process Model and Notation (BPMN) together with Axure wireframe for elicitation and documentation of requirements and system development using Scrum as methodology for software development. Results and conclusions: there was success in developing a flexible module for telediagnostic. The BPMN notation allied with prototyping in Axure proved effectiveness as a mean of gathering requirements and documentation in the use of Agile Scrum development. The two remote diagnostics workflow possibilities developed (sample collection by the requesting and by technical collection) are adaptable to a wide range of distance diagnostic modalities. The great success of remote diagnostics module is to provide a technological solution for Sistema Único de Saúde (SUS) as a gateway to regulated support diagnosis for those who really need it, near their home, reducing patient transit and cost of service and with quality supported by scale. This study emphasizes the need to strengthen the regulatory processes for the purpose of quantitative and qualitative adequacy of the volume of exams using protocols based on the best scientific evidence.