In recent years, the shipping of containers has grown worldwide, as well as the size container vessels,
following the globalization process. According to UNCTAD Statistics (2019), the global container
shipping throughput increased from 45 Million TEUs handled in 1996 to 150 Million TEUs handled in
2018. Although, the seaport operational performance measurement is still restrictive to data
providers and conservative on refining KPIs from different operational perspectives. The purpose of
this article is to develop an analytical process approach of operational indicators of container
throughputs and handling performance, deployed by a shipping line service at an Eastern South
America and European round trip voyage. The math model applied in this paper pursues key features
and metrics that influence the container liner services scheduling. Accordingly, the methodology
framework was designed to explore critical berth productivity factors and to correlate capacity
efficiency variables. Furthermore, this research explored process benchmarking analysis on berth
productivity from terminals and vessel operators' perspectives. It was clarified by KPIs analog to the
line service attendance, such as the aggregated quay cranes handling a throughput of 600,722 TEUs
in 2018 in contrast to vessel shipping throughput of 525,840 TEUs for the same period. Also, this
research played attention to the optimization of port calls and data standardization.