USE OF AHP TO SELECT THE MOST APPROPRIATE PROJECT MANAGEMENT METHODOLOGY FOR A HEALTH AND PENSION INSURANCE OPERATOR

The competitiveness of contemporary organizations requires increasingly efficient and flexible instruments for project management. Within this scope fits the PMO (Project Management Office) or Project Management Office. However, the choice of the most appropriate methodology for project management requires a very precise evaluation that is compatible with the characteristics of each organization. Thus, the use of the AHP (Hierarchical Analysis Method) is proposed in this article for the selection of the most appropriate PMO for a health and pension company that operates throughout the Brazilian territory. PMO concepts, the AHP method, the characteristics of the modeling, the consistency analysis, the sensitivity analysis, and the discussion of the results are presented, where the Hybrid methodology was considered the most appropriate for the case under study.