CONVERSATIONS ON INJUSTICE, EMOTION AND RECONCILIATION: SDG 8, SDG 16 AND THE IMPLICATIONS FOR HEALTHY WORK ENVIRONMENTS

Employees talk to their co-workers about injustices they have suffered in the environment organizational practices practiced by the leader and this, according to the academic literature, can affect the microdynamics of interpersonal relationships in a positive or negative way. This study analyzed the moderating role of
neuroticism and reframing responses on the effects of conversations about injustice practiced by the leader on anger and hope, respectively, also investigating the mediating role of the latter two variables in the relationship between such conversations and forgiveness of the leader. For data analysis, br modeling was used structural equations through the SmartPLS software. The results did not confirm the bivalent effects of conversations about injustice in the forgiveness of the leader, but they showed a single effect, strong and positive, for this relation. The moderating role of neuroticism in the relationship between conversations about injustice was also evidenced and anger is a curious direct and positive relationship between anger and forgiveness of the leader.