THE MULTIDISCIPLINARY APPROACH IN CAPABILITIES FOR CUSTOMER SERVICE SMOKER IN THE MUNICIPAL HEALTH SECRETARIAT OF RIO DE JANEIRO / BRAZIL

Introduction: The study promotes a reflection on expansion of the Tobacco Control Program at the Municipal of Rio de Janeiro Health, with reference to the multidisciplinary team approach. Objective: To evaluate the Capabilities for Smoker Treatment between 2011 and 2015 carried out by different professional categories. Method: quantitative study, using as a collection of periodic statistical data forwarded by the units; professional registration forms on Skills and spreadsheet program for those responsible for the unit. Results and Conclusions: Investment in Capabilities with Multidisciplinary approach intensified from 2009, with the expansion of primary care. It was observed between 2011 and 2015, a progressive increase in units with the Program. In the first quarter of 2011, 57 units carried out the treatment in the second quarter of 2015, 150 units. In this period they were interviewed 51,636 smokers attended by 43 467 in the treatment, where 25,307 have quit smoking in the first month. Profile of employees, in addition to nurses and doctors, there is the increasing involvement of dentist categories, pharmaceutical, Community Health Agent, Nursing Technician, Technician, Dental, NASF professionals. This fact has contributed to strengthening the program and exchange of experiences in the Units. It is noteworthy that most of the visits are carried out in group with at least two trained professionals. The multidisciplinary approach in Capabilities contributed to the strengthening of the Tobacco Control Program at the Municipal of Rio de Janeiro Health, favoring commitment to health promotion actions.