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SYSTEM ARCHITECTURE FOR KNOWLEDGE MANAGEMENT: A COMPARATIVE STUDY OF TECHNOLOGIES APPLIED

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Knowledge Management (KM) is important to software companies because it has the role of promoting innovation, allowing business sustainability in the market in which these companies operate. KM is essential to organize, systematize and facilitate the access and control to information in the organizational environment. Besides, KM is vital for the organization to reach productivity and competitiveness and the current market. Thus, this article has as objective to carry a study of the technologies which surround the system architecture for a KM cycle through an exploratory and bibliographical research. As a result, it is discussed the technology proposed by the architecture to be used in a KM cycle focused on software industries.